CONTACT US
Email:
CustomerService@SeleneFinance.com
Support:
(877) 735-3637
Monday through Thursday
8:00 a.m to 9:00 p.m CT
Friday
8:00 a.m to 5:00 p.m CT
Hearing Impaired Customers
Dial 711 or (800) 735-2989
Fax:
(866) 926-5496
Payments - Regular Mail
Selene Finance LP
ATTN: Cashiering Department
P.O. Box 660369
Dallas, TX 75266-0369
Payments - Overnight Delivery
Selene Finance LP
Lockbox Services 660369
2975 Regent Blvd, Suite 100
Irving, TX 75063
Correspondence - Regular
Selene Finance LP
P. O. Box 8619
Philadelphia, PA 19101-8619
Correspondence - Overnight Mail
Selene Finance LP
ATTN: Customer Service Department
3501 Olympus Blvd., Suite 500
Dallas, TX 75019
Customer Disputes
To submit a written Notice of Error, Request for Information or Qualified Written Request, send correspondence to our designated address:
Selene Finance LP
ATTN: Customer Service Research
P. O. Box 8279
Philadelphia, PA 19101-8279
-
Insurance Department
How to provide hazard insurance, property and flood documentation
-
Tax Department
How to provide property tax documentation and make inquiries
-
Customer Disputes
To submit a written notice of error or request for information