CONTACT US

 

Email:

CustomerService@SeleneFinance.com

Support:

(877) 735-3637

Monday through Thursday
8:00 a.m to 9:00 p.m CT
Friday
8:00 a.m to 5:00 p.m CT

Hearing Impaired Customers

Dial 711 or (800) 735-2989

Fax:

(866) 926-5496

Payments - Regular Mail

Selene Finance LP
ATTN: Cashiering Department
P.O. Box 660369
Dallas, TX 75266-0369

Payments - Overnight Delivery

Selene Finance LP 
Lockbox Services 660369
2975 Regent Blvd, Suite 100
Irving, TX 75063

Correspondence - Regular

Selene Finance LP
P. O. Box 8619
Philadelphia, PA 19101-8619

Correspondence - Overnight Mail

Selene Finance LP
ATTN: Customer Service Department
3501 Olympus Blvd., Suite 500
Dallas, TX 75019

Customer Disputes

To submit a written Notice of Error, Request for Information or Qualified Written Request, send correspondence to our designated address:

Selene Finance LP
ATTN: Customer Service Research
P. O. Box 8279
Philadelphia, PA 19101-8279

 
  • Insurance Department

    How to provide hazard insurance, property and flood documentation

  • Tax Department

    How to provide property tax documentation and make inquiries

  • Customer Disputes

    To submit a written notice of error or request for information