Customer Disputes

To submit a written Notice of Error, Request for Information or Qualified Written Request, send correspondence to our designated address:

Selene Finance LP

ATTN: Customer Service Research

P.O. Box 8279

Philadelphia, PA 19101-8279

New York Customers

Selene is registered with the Superintendent. You may file complaints and obtain further information about Selene by

contacting the New York State Department of Financial Services Consumer Assistance Unit at (800) 342-3736 or by

visiting the Department’s website at www.dfs.ny.gov.

Texas Customers

Complaints regarding the servicing of your mortgage should be sent to:

The Department of Savings and

Mortgage Lending

2601 North Lamar, Suite 201

Austin, TX 78705

A toll-free consumer hotline is available at (877) 276-5550.