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My Personal Portal

Easy online access to your accounts — anytime, anywhere. View your mortgage details, payment options and up-to-date neighborhood information all in one easy place.

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Customer Assistance

There are numerous ways to connect with Selene to access information regarding your account, including the availability of loss mitigation and how to apply.

CUSTOMER ASSISTANCE
How To Make a Payment

How to keep your account current by leveraging our various and convenient payment methods and the instructions on how to do so.

HOW TO MAKE A PAYMENT

Our Happy Customers

Testimonials

The team is knowledgeable and took the time to clearly understand my situation and ease my anxiety. The exceptional team of representatives were professional and compassionate. I am fortunate to have worked with a team like Selene that made a difference in my life.

-Tarah J.

Selene is the BEST servicing company. Every time I call, my issues are answered professionally and resolved quickly. I used to cringe to call the previous servicer but now I enjoy calling Selene because I know my concerns will be resolved!

-Current Borrower

My husband David and I are so grateful to you for allowing us to remain in our home during family illnesses while we seek ways to stabilize or enhance our income.

-Kristen J.

I am over the moon that Selene was able to help me during one of the most difficult and unforeseen circumstances. Selene is without a doubt taking a new approach by listening to their customer and truly reviewing the position of the INDIVIDUAL. Selene gave me all the options and presented the best alternative to keep my home.

-Michele L.

My payment going forward will be “unbelievably perfect” and the decrease in interest rate is “amazing.” When Selene confirmed that I could use a single TPP payment as the down payment, I was significantly relieved, frankly I was on the verge of tears. I want to say thank you to the team that helped make this happen.

-Deborah M.

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Welcome to the new homefor your loan

My Personal Portal

Customer Assistance

How To Make a Payment