Beginning May 7, customers will need to register on the new customer portal to make online payments, view payment history and check account details. Click on
Access Your Account to get started. Please reference the guide
How To Register and these
FAQs for additional information and step-by-step instructions.
If you have experienced property damage or otherwise been affected by a recently declared FEMA disaster, there are resources available to assist you. For details on how Selene can help you with your mortgage payments please call us at 877-768-3759.
You may also contact FEMA at
http://www.fema.gov/ or (800)-621-FEMA (3362) for possible government assistance.
At Selene Finance our goal is to offer you the best in:
- Personalized attention and service
- A rewarding and positive experience through our dedicated employees
- Creative solutions to address your mortgage needs
Access Your Account
where you can easily view transaction history, make payments and obtain information
regarding your mortgage.
Our team is committed to providing superior quality and unparalleled customer service
in all aspects of your mortgage experience. Selene Finance has empowered our professionals
with the training and tools needed to offer flexible mortgage solutions designed
to address your personal financial situation.
We understand that your home is an important and valuable asset. Selene Finance
is dedicated to helping our homeowners preserve and maintain their investment. If
you are facing a financial hardship that is affecting your ability to make your
monthly mortgage payment, please call us right away. Selene associates are ready
to listen to you and help however we can.
If you have questions or need assistance please contact Selene’s Customer Service
Department at
(877) 735-3637 during the hours of Monday – Thursday 8:00 am to 9:00 pm, CST and Friday 8:00 am to 5:00 pm, CST.
If you recently received a notification in the mail stating that your loan was transferred to Selene Finance LP, welcome.
We at Selene Finance look forward to fulfilling all of your mortgage needs. In the coming days you should receive a welcome
letter officially notifying you of the transfer to Selene Finance LP. The welcome letter will provide you with details of your transfer,
how to and where to make payments and provide answers to many more questions that you might have.
The information from your prior servicer is being loaded to our system and being thoroughly checked for accuracy to better serve you.
In the meantime, please feel free to visit the rest of our website and get familiar with Selene Finance LP.
Selene Finance LP is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion,national origin, gender, physical or mental disability,sexual orientation, gender identity, marital status, veteran status, or any other status protected by federal, state or local law.